1. Introduction
BriqHaus, operated by EnvisionNext LLP ("we," "us," or "our"), is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the BriqHaus platform, including our website at briqhaus.com and the BriqHaus CRM application (collectively, the "Service").
By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, phone number, company name, and designation when you register or request a demo.
- Real Estate Data: Project details, property inventory information, unit configurations, pricing data, and related documents you upload to the platform.
- Lead and Client Data: Contact information, communication history, and deal status of your leads and clients that you manage through BriqHaus.
- Team Information: Names, email addresses, roles, and permissions of team members you add to your organization's account.
- Documents: Quotations, booking forms, contracts, and other documents generated or uploaded through our document generation features.
- Payment Information: Billing address and payment method details processed through our secure payment partners.
2.2 Automatically Collected Information
- Usage Data: Pages visited, features used, actions taken within the platform, and time spent on various sections.
- Device Information: Browser type, operating system, device type, screen resolution, and IP address.
- Cookies and Tracking: We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage patterns.
- Analytics Data: Aggregated and anonymized data about how our Service is used to improve performance and features.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the BriqHaus CRM platform.
- Process your real estate project data, inventory, and lead management workflows.
- Generate documents such as quotations, booking forms, and contracts on your behalf.
- Deliver analytics, reports, and business insights based on your data.
- Manage user accounts, roles, and team access permissions.
- Send transactional emails, notifications, and service-related communications.
- Provide customer support and respond to inquiries.
- Improve, personalize, and expand our Service based on usage patterns.
- Detect, prevent, and address technical issues and security threats.
- Comply with applicable legal obligations.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in operating our platform (hosting, analytics, payment processing, email delivery).
- Within Your Organization: With team members you authorize within your BriqHaus organization account, based on the roles and permissions you configure.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
- With Your Consent: When you have given explicit consent for a specific sharing purpose.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL) and at rest, regular security audits, role-based access controls, and secure cloud infrastructure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide our Service. If you request account deletion, we will delete or anonymize your data within 90 days, except where retention is required by law or for legitimate business purposes such as resolving disputes or enforcing our agreements.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data.
- Object to or restrict processing of your data.
- Request data portability (receive your data in a structured, machine-readable format).
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at contact@envisionnext.com.
8. Cookies
We use essential cookies to maintain your session and preferences, and analytical cookies to understand how users interact with our Service. You can control cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the platform.
9. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: